INTERNATIONAL SHIPPING POLICY
At this time, the only countries outside the US where we will ship are Australia, Bhutan, New Zealand, United Kingdom, South Africa, Italy, Switzerland, Germany, Belgium, Netherlands and Singapore.
**AT THIS TIME, WE ARE UNABLE TO SHIP ITEMS THAT ARE ON THE RESTRICTED SHIPPING LIST INTERNATIONALLY – WE APOLOGIZE FOR ANY INCONVENIENCE**
INTERNATIONAL SHIPPING METHODS:
(Australia, New Zealand, Netherlands, United Kingdom, South Africa, Italy, Germany, Belgium, Singapore, Switzerland)
There are no guarantees on delivery times
We are now offering USPS shipping for international orders. The services we are offering include USPS Priority Mail International and USPS First Class Package International shipping services. These methods are more cost effective for shipping, but the delivery times tend to be longer, and the ability to trace a package is very limited. Please use discretion when choosing these methods, as we will not be held responsible for any packages lost, stolen, seizures by customs or any other issues that result in your order not being delivered.
Delayed, Damaged or Missing Shipments: We strive to ship orders as quickly as possible, but once the package leaves our facility, we have no control over it. We can assist you in resolving the problem with the carrier after you have contacted them to obtain as much information about the issue as possible.
At Bull City Flavors we are committed to providing our customers with the highest level of customer service. If you receive a product that is damaged, please send an email to firstname.lastname@example.org, Please reference your order number with the email. You must notify us of the issue within 14 days of receipt. For sanitary reasons, we are unable to accept returns for any liquid products. We always welcome feedback from our customers so please do not hesitate to contact us with any concerns.
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